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Telephone inquiries concerning complaints against licensed dentists or dental hygienists should be addressed to a Board's investigator at 601-944-9622. The complainant should identify the nature of the complaint and the licensee in question. Afterward, a complaint checklist and an authorization for release of dental records will be sent to the complainant. These forms also may be downloaded from this web site.
When filing a complaint, the complainant should provide as much information and documentation as possible, including, but not limited to, the complainant's address, work telephone number, and home telephone number; nature of the dental treatment; dates of treatment; insurance claim forms, correspondence, and billings; the names of all dentists and dental auxiliaries rendering treatment; dental photographs; etc. Complaints may be handwritten or typed and should be mailed to the Mississippi State Board of Dental Examiners, 715 S. Pear Orchard Road, Suite 200, Ridgeland, MS 39157. Please note that complaints involving fee disputes with the practitioner should not be addressed to the Board. The Board is prohibited from handling complaints of this nature.
Complainants will receive correspondence acknowledging receipt of the complaint, and the Board's investigator will contact the complainant once an investigation has been initiated. Please be advised that the ultimate resolution of a complaint may take several months.
Following completion of the investigation, each complaint is considered on an individual basis to determine whether the licensee has violated the laws and regulations concerning the practices of dentistry and dental hygiene. If the Board determines that probable cause exists that a violation has occurred, the Board may pursue disciplinary action via a Consent Order or a Formal Disciplinary Hearing. All disciplinary actions are reported, at a minimum, to the National Practitioner Data Bank, American Association of Dental Boards Clearinghouse for Board Actions, and Drug Enforcement Administration.
For additional information, refer to: